Current Capshaw homeowner
with a service request?
(If you are unable to log into the portal contact Lyndi Pinson at
Log in to the 2-10 Home Buyer’s portal at https://secure.2-10.com/Homeowner.
Emergency numbers for electric, heating and air, and plumbing are located on a sticker in the breaker box in the garage.
Components of Mechanical systems (septic tank systems), Plumbing, Water Supply, Heating and Air Conditioning, Electrical Systems. Please refer to the 2-10 Homebuyers Warranty Booklet pages 36-37 for builder responsibilities and coverages.
Look on page 22 of the new homeowner welcome packet that was given to you at your closing and emailed to you from the warranty department.
Look on page 33 of the new homeowner welcome packet that was given to you at your closing and emailed to you from the warranty department.
Settlement such as nail pops, sheetrock cracks, additional caulk needed around baseboards or door frames.
Heating and air conditioning concerns, any electrical issues, all plumbing issues. In addition, you should report any item that could potentially get worse over time or is hindering you from normal functioning in the home.
Negligence, defective material, or work supplied by anyone other than the builder or its employees, agents or subcontractors could void your warranties on the home. Also, if you are in a community with an active Homeowner’s Association, changes or additions could require HOA approval.
An available list of subcontractors who performed work on the home is located on page 15 of the new homeowner welcome packet that was given to you at your closing and emailed to you from the warranty department.
No. Appliances (refrigerator, stove, oven, hooded microwave) are covered as a 1-year manufacturer warranty through the brand of the appliance. Example – Frigidaire.