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Customer Testimonials

Homeowners of Elliott Grove 1 - Palamerin Thomas referencing Gayle Bickham and Dean Griffin

"I want to take a few moments and thank Capshaw New Homes and two very important people that helped us close on our new forever home in the Elliot Grove Subdivision in May 2020.

First, Ms. Gayle Bickham. As the agent representing Capshaw New Homes both my wife and I were very impressed and well-taken care from the moment we walked into the model home. Previous to our first visit to Elliot Grove we had a bad experience with another builders agent. However, Gayle re-established my faith in the real estate market because of her honesty and her expert knowledge in the field. Outside of the beautiful homes and quality of workmanship of all the Capshaw New Homes, Gayle made the sale of the home and closing process smooth and comfortable. Moreover, she treated us like people and not another opportunity for a payday. I want to thank Gayle publicly for all of her efforts and hard work that she did for my wife and me to get into the model home. We love our new forever home and appreciate all that Capshaw New Homes did for us.

Secondly, I need to showcase the outstanding efforts and work by Mr. Dean (sorry I don't know his last name) who did the walkthrough of our forever home. Dean was nothing but professional and handled the mountain of questions that we threw at him. He answered every question, explained all the aspects of our new home and how everything worked. He was a consummate professional and he should be recognized for his efforts for Capshaw New Homes. He represented the company brand with flying colors and made our transition into our forever home completely seamless.

I want to ensure that both Gayle and Dean are properly recognized for their professionalism and expert knowledge of Capshaw New Homes. Their full comprehension of the paperwork process, and all the equipment in the homes was clear as they both have years of experience that buyers can lean on to make sound and conscious decisions. Both and wife and I were very impressed with not only the company and how they take pride in all they do with the quality of their homes but their staff like Gayle and Dean who represented Capshaw New Homes. As I stated earlier both Gayle and Dean help to re-establish my faith in the real estate and marketing process and we are proud to call ourselves new Capshaw Homeowners as of May 2020. Thank you again for allowing me the opportunity to express how happy we are and especially want to thank Gayle and Dean again for all they did to make this happen. "

Palamerin Thomas

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